Overview
Once NetSuite is connected, the Dema Agent can query ERP data and records exposed by the NetSuite AI Connector Service. Use it to answer questions about orders, inventory, financials, and other NetSuite records during a conversation.Prerequisites
- A NetSuite account with the AI Connector Service enabled.
- Your NetSuite Account ID. You can find it in NetSuite under Setup → Company → Company Information.
Connect NetSuite
- In Dema, go to Agents → Settings → Integrations.
- Find NetSuite and click Connect.
- In the NetSuite MCP URL field, enter a URL in the form
https://{accountId}.suitetalk.api.netsuite.com/services/mcp/v1/all, replacing{accountId}with your NetSuite Account ID. Click Continue. - Sign in to NetSuite and approve access.
- You are returned to Dema with the integration marked as Active.
Scopes Dema requests
| Scope | What it allows |
|---|---|
mcp | Access records and actions exposed by the NetSuite AI Connector |
Troubleshooting
- Dema says the URL is invalid. The MCP URL must be HTTPS and must end with
.suitetalk.api.netsuite.com. Double-check that you replaced{accountId}with your real Account ID. - Approval screen fails. Confirm that your NetSuite user role has access to the AI Connector Service. An administrator may need to enable the feature or grant the role.