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Supported data types

Orders

Customer transactions (includes refunds & returns)

Product Catalog

Product metadata & descriptions

Inventory

Stock levels per location

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Prerequisites

  • Access to your Shopify store’s admin dashboard
  • Admin permissions to install apps in your Shopify store
The Dema app requires the following Shopify API scopes:

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Installing the Shopify app

When your Shopify integration is ready, you’ll receive a custom app distribution link from Dema. To complete the installation:
  1. Make sure you’re logged into your Shopify store as an admin
  2. Open the custom app distribution link provided by Dema
  3. Review the app permissions
  4. Click Install to authorize the app
Once installed, Dema will automatically begin syncing your orders, product catalog, and inventory data.
Ensure you’re logged into the correct Shopify store before clicking the installation link.

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Completion

Once you’ve installed the app using the custom distribution link, your Shopify store will be connected to Dema and we’ll begin syncing your orders, product catalog, and inventory data. Returns and refunds are included as part of the order sync.

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Troubleshooting and support

If you encounter any issues during this process or have questions, please reach out to our support team for assistance.

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Additional resources

  • Shopify tips & tricks — Workflow guides and tips for getting the most out of the Dema–Shopify integration, including discount tracking with compare-at price.
  • Shopify Help Center — More detail on managing your Shopify store and API permissions.